Privacy statement

Our Commitment to Your Privacy

Hartco Inc. is committed to protecting your privacy. Doing business with Hartco involves providing information about yourself, so earning your trust and protecting your personal information are among our highest priorities.

In keeping with federal and provincial legislation, we are taking extra measures to inform you of why and how we collect, use and disclose personal and account information collected through our Website. In this policy, "personal information" means your name, company name, account number, address, telephone number and e-mail address, plus other information that personally identifies you, including your industry, the number of employees at your company, and your purchase history; "we" and "us" means Hartco as well as its affiliated companies.

We will periodically review the appropriateness of this privacy policy and may make, at our discretion, such changes as are necessary. If we decide to change this privacy policy, we will post those changes here, so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. You should visit our Website periodically to review any changes.

Why do we collect personal information?

To better serve you, when you visit our Website, we need to collect some of your personal and/or account information. Common purposes for which we collect your personal information are to:

Register you for our mailing list;
Activate a service with us or one of our partners.

What personal information do we collect?

The amount and type of personal information we collect from you depends on your activities and use of our Website. Following are details pertaining to the information that we collect on our Website.

When you browse our Website:

We collect your IP address (your computer’s unique identifier) to measure our Website traffic and to help provide a relevant online experience.
If you come to our Website via a link, we collect the location of the link (Website) that referred you.
We collect information about the browser you are using to help optimize our Website for visitors.
We keep track of pages you visit on our Website to help provide you with a more personalized online experience.

When you e-mail information to a friend or colleague through our Website:

We collect your email address and the e-mail address of the person to whom you are sending information.

When you communicate with us through our Website:

We collect your email address and the other information that you provide in order to respond to your communication.

When you register for events or other activities, or participate in surveys on our Website:

We collect your name, email address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.

Do we use your personal information for any other purpose?

We may use your personal information to provide services you have requested, to respond to a communication from you, to contact you, and as otherwise described in this policy.

We may occasionally send you promotional offers or product information. If you do not wish to receive promotional offers or product information, you may opt out of future communications at any time by following the instructions in the e-mail communication or by contacting your account manager.

We may also analyze and act upon your personal information as part of our standard business practices.

Who might we disclose your personal information to?

We restrict access to your personal information to those who need access to use it as set forth in this policy. We may need to share your personal information with others in order to better serve your needs. These other parties commonly include our affiliates, suppliers, and/or third party licensors.

Your personal information may be disclosed to other third parties in limited circumstances. For example, we may disclose your personal information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How do we protect your personal information?

We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal information is required. Our Website is certified by VeriSignTM, which verifies that our Website is authentic and that we use SSL security. To view our VeriSignTM certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Website security information will appear.

In addition, your personal information is kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

In order to protect your personal information and right to privacy, we will:

Ask you to provide us feedback;
Not collect, use or disclose your personal information for any purpose other than those described herein;
Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law;
Safeguard your personal information to the best of our ability;
Respond to any request you may make to correct the personal information we hold about you.

Please contact us by email if you:

Wish to provide us feedback;
To correct inaccurate personal information;
Wish to change your consent to the ways in which we may collect, use or disclose your personal information;
Wish to be removed from our mailing list;
Have any other question about our privacy policy.

Acceptance

By using our Website you consent to the collection, use and disclosure of your personal information as provided in this privacy policy.

Last Updated April 15, 2009.